06-06-2023 01:03 PM
06-06-2023 01:55 PM
Hi Fionak,
Welcome to the 1Worldsync Community!!
I pulled your item up so I can show exactly what you need to do to remove this validation.
We need to add the "Most Popular" playlist, which I highlighted below.
The Item Attribute Set we need is the Packaging Information, which you can click on to go to that item set.
You will find the Platform Type Code as the very last option in the grouping. You will need to apply the Platform Type Code when you have a Pallet item type. I would try to apply the actual type of pallet if your warehouse folks can confirm it for you.
If you encounter any further issue, just let me know!