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Error Message when upload file to link Parent GTIN to Child GTIN.

DawnVanWychen
New Contributor II

When uploading a FUSE template to link the parent GTIN to the child GTIN after performing a clone function to change the parent GTIN the following error message appears in worklist:  You are not authorized to support nonGDSN data. Please contact your sales representative for more information.  So...I don't have a certain access to perform this function?  

1 Reply

JustinW
Moderator
Moderator

Hello @DawnVanWychen, nice to speak to you in the Community. I have opened a ticket for this issue in our ticketing system as we would need a copy of the FUSE sheet to review. You should be getting an email from the ticket shortly, when you get a chance can you reply with a copy of the FUSE sheet used so that we can review it?