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Error Message VITA and VITC

cpantel_7420
New Contributor II

I am receiving the following message on several products.  These are not blank values so I please advise why I am seeing the message.

Status Detail : 000 10637876007160:CIC999:Nutrition Panel Nutrient Vitamin C method unknown (VITC-) or Vitamin C (VITC) is required for Food products and Nutrient Format Type Code Reference does not contain US_FDA_NFP_2020 (Current Label) and Base Quantity Type is not BY_MEASURE:CHANGE_BY_REFRESH_MESSAGE:Please send a Change by Refresh message.:CIC999:GDSN Image 6 - Same image cannot be assigned to multiple image attributes:CIC999:GDSN Image 7 - Same image cannot be assigned to multiple image attributes:CIC999:Nutrition Panel Nutrient Vitamin A method of determination unknown (VITA-) or Vitamin A calculated by summation of the vitamin A activities of retinol (VITA) or Vitamin A determined by bioassay (VITAA)is required for Food products and Nutrient Format Type Code Reference does not contain US_FDA_NFP_2020 (Current Label) and Base Quantity Type is not BY_MEASURE

1 Reply

jcharles
Moderator
Moderator

These are not errors, but CIC responses from Ben E Keith. The messages are based on the recipients requirements that can be found in their Implementation guide.

I reviewed a number of other synchronized items you have submitted to them in the past and they are set up the same way GTIN 10637876007160 is. I would recommend simply resending the content to see if the refresh will clear the CIC. If the recipient does not clear what you have sent, then I recommend contacting the Ben E Keith on the specific issue with the GTIN.