ERROR MESSAGE "GTIN has a GDSN Registry Status of (IN_PROGRESS) or (Null)."

[nancyVigo]

Good morning team!

I recently cloned and published an item (10071072030247) to U.S. Foods and noticed a message I have not encountered before about the Gtin being in Progress and not being registered with the Global Registry.

Please, see screen shot attached.  Thanks in advance!

[anca · Accepted solution]

Hello @nancyVigo, 

Thank you for reaching out to our customer community.  Welcome back!

It appears that both items have been registered since, and it also appears in the worklist:

Because your publication still shows as failing, please republish your Case 10071072030247 as New from Publications> Manage publications. 

Please do not hesitate to let us know in case there is anything else you might need. 

Thank you and have a lovely day!

[nancyVigo]

@anca, thanks for the prompt response!

I just republished it and will let you know any updates. 🙂

[anca]

That is perfect, @nancyVigo!

Please let us know if there any more issues. 

Thank you!

[nancyVigo]

@anca, after republishing the item, it now has a message of "Received."

Thanks for your help! 🙂