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Duplicate Sync From Supplier

nathanawg
New Contributor

‎06-01-2023 11:21 AM - edited ‎06-01-2023 11:22 AM

Hello,
Please see attached screenshot. There are duplicate sync XML files from subscriptions (retailer subscribed to suppliers). Compared XML files and the content is the same. Is there an issue with IM subscriptions causing this? Or possibly something wrong with how the subscriptions are setup? 

 

Thank you!

 

@CommunityJedi22 

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5 Replies

CommunityJedi22
Community Manager
Community Manager

‎06-01-2023 11:22 AM

Hello @nathanawg please share the screen capture you mentioned...

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nathanawg
New Contributor
In response to CommunityJedi22

‎06-01-2023 11:23 AM

Should be attached now! 

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CommunityJedi22
Community Manager
Community Manager

‎06-01-2023 11:30 AM

Hello, I asked our tech support team to take a look for you...

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CommunityJedi22
Community Manager
Community Manager

‎06-01-2023 11:47 AM

Hello, @nathanawg can you provide me with the filters you are using for the report in your screen capture?  I do see there was database maintenance on our end on May 27, the same day you are seeing these so perhaps this us due to any re-sync efforts.

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nathanawg
New Contributor
In response to CommunityJedi22

‎06-01-2023 11:57 AM

Sure. I am looking at all of the sync history from May 1 to June 1. I can see the duplicates on a few different days in May. The reason for the problem is the DSD trace folder (XML backups) ran out of space because of these duplicates on the 5/11, 5/18, and 6/01 backup.

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