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Basic Readiness warning clean up issue

michaelc
New Contributor II

How often does the Ecomm Ready run to check for updated items?  I deleted and unpublished several items that we no longer carry.  As I attempt to work through cleaning up that readiness list I get an error that "This Item is not found, and may have been removed."  How do I get that cleaned up?

Please see attached screenshot.

1 Solution

Accepted Solutions

CommunityJedi22
Community Manager
Community Manager

Hello @michaelc .  I talked to tech support who created a ticket and is contacting you.  In the meantime I wonder if this is why you are not seeing the Hide option:

CommunityJedi22_0-1680097627304.png

CommunityJedi22_1-1680097646154.png

CommunityJedi22_2-1680097659223.png

From the Status area you can Hide...

View solution in original post

6 Replies

CommunityJedi22
Community Manager
Community Manager

Hello @michaelc and thank you for using our customer community.  I believe there is a way you can actually hide unwanted instances.  We are looking into this for you and will get back to you.  Sorry, I gotta investigate this one.  

CommunityJedi22
Community Manager
Community Manager

Hello @michaelc Please see below.  While looking at your list of items, on the far right click status then select Not Applicable:

CommunityJedi22_0-1680032787674.png

 

I am not seeing what is in your screenshot.

michaelc_0-1680034559604.png

 

CommunityJedi22
Community Manager
Community Manager

Hello @michaelc I reached out to our technical support team and asked them to contact you and help you out on this one. This may be one that is easier to look at on a call together.

CommunityJedi22
Community Manager
Community Manager

Hello @michaelc .  I talked to tech support who created a ticket and is contacting you.  In the meantime I wonder if this is why you are not seeing the Hide option:

CommunityJedi22_0-1680097627304.png

CommunityJedi22_1-1680097646154.png

CommunityJedi22_2-1680097659223.png

From the Status area you can Hide...

michaelc
New Contributor II

That was it!  Thank you for your assistance.