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Assistance in resolving error KI16253 Component Description

Snappy
New Contributor
 I need to create IMF codes. I am stuck on a validation error that requires a Component Description if I have a Component number. I am caught in a circle.
Description:Kroger has asked for these codes to be created yesterday. I have been working on it all weekend and I need help. I am at an impasse and don't have resources
1 Reply

ana_neamtu
Community Support

Hi, @Snappy,

Thank you for reaching out to our customer community. Welcome!

The error is triggered by component fields sent from your data pool, GS1 Canada, via the Item Management portal (IM). Please make sure to remove any attributes filled out under IM > the Component Information section of GTIN 40039677959258, if you're not building components for your item (the All Populated playlist should be activated when checking ). 

Most attributes under this section will have a non-component equivalent that you can find using the Search attributes box ( such as the "Seasonal Product Indicator" field instead of component field "Is Trade Item Seasonal?"). For further assistance with IM, we recommend reaching out to your GDSN provider, GS1 Canada.

Once the update from IM is reflected in Product Introduction, the error will clear. For additional help with Product Introduciton, you can also open a ticket with our support team under "Your Support Tickets" menu option.

Hope this helps. Please don't hesitate to let us know if you have additional questions.