Current System Status
This page is updated as needed and provides maintenance windows. We recommend users bookmark this page so that they can quickly check ChannelOnline’s status.
Active Status: Fully Functional
Time to Resolution: N/A
Planned Maintenance: N/A
Outage Matrix:
| Fully Functional |
No major system or connectivity issues are detected |
| Some Functionality Loss |
An issue is affecting some users, including but not limited to: slow performance, login access, and degraded application functions |
| Widespread Outage |
The product is offline for all users, and/or a specific page or function cannot be accessed within the product |
Log:
09/05/25 - Scheduled outage from 10pm to 2am PT for 8.8 release
08/28/25, 09/05/25, 09/11/25, & 09/12/25 - Unexpected sluggishness due to web crawlers. Servers were up but remained slow.
04/20/25 – Scheduled backend application update from 5am CT to 9am CT.
03/22/25 – Scheduled backend server updates and maintenance.
02/26/25 – System disruption starting 1:36pm CT, ending 1:59pm CT.
02/26/25 – Customers experiencing latency while accessing various pages, from approximately 9am CT through 2pm CT.
02/22/25 – Scheduled partial outage for backend maintenance, from 7am ET / 4am PT and 1pm ET / 10am PT.
11/21/24 – Scheduled downtime for database management improvement, from 6:00pm PT to 9:00pm PT.
07/12/24 – Production release of version 8.6.5 update outage from 9pm ET / 6pm PT to 3am ET / 12am PT.
06/27/24 – Large-scale outage within MS Azure affecting 1WorldSync applications, causing issues with logging in and pages loading slowly within ChannelOnline.
06/04/24 – Urgent Maintenance Outage from 10pm ET / 7pm PT to 1am ET / 10pm PT.
06/02/24 – 8.6.5 Beta maintenance outage from 7pm PT to 10pm PT.
04/25/24 – The PDF generator issue has been resolved. Please contact support if you encounter any PDF generating problems.
10/06/23 – Release 8.6 maintenance outage.
