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CommunityJedi22
Community Manager
Community Manager
               
Comments
ahall
New Contributor

What happens if this is the error we get?:

 

 

PI8201 : Item 00xxxxxx is not currently in the system, so it cannot be modified. Note: Only items with target market ‘US’ are accessible within SDL. This item will not be processed.

CommunityJedi22
Community Manager
Community Manager

Hello and thank you for reaching out to us via our customer community.  Kroger accepts items from Target Market US so please be sure your published GTINs to Kroger are for Target Market US only.  You can create a US version in IM quite simply and send that to Kroger. 

Lorih
New Contributor

having issues hearing this video

Val_P
Community Support

Hello @Lorih,

Welcome to the customer community.  Thanks for reaching out.

I just checked the audio and it was fine for me in 3 different browsers for this video. Please make sure the volume is not muted or too low:

Val_P_0-1716300756547.png

If the issue persists, please try opening the video a different browser. If the issue still persists, you may need to reach out to your IT team to make sure it is not a PC related issue. 

 

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Last update:
‎08-05-2021 08:43 AM
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