on 08-05-2021 08:43 AM
What happens if this is the error we get?:
PI8201 : Item 00xxxxxx is not currently in the system, so it cannot be modified. Note: Only items with target market ‘US’ are accessible within SDL. This item will not be processed.
Hello and thank you for reaching out to us via our customer community. Kroger accepts items from Target Market US so please be sure your published GTINs to Kroger are for Target Market US only. You can create a US version in IM quite simply and send that to Kroger.
having issues hearing this video
Hello @Lorih,
Welcome to the customer community. Thanks for reaching out.
I just checked the audio and it was fine for me in 3 different browsers for this video. Please make sure the volume is not muted or too low:
If the issue persists, please try opening the video a different browser. If the issue still persists, you may need to reach out to your IT team to make sure it is not a PC related issue.