Wakefern has an auto-accept process to handle all publications received (CIC messages). After Wakefern receives the CIN, the message is subjected to matching and validation rules. The Catalogue Item Confirmation (CIC) response is generated immediately after those rules are executed. 1WorldSync users should review the “Sync Status Report” and the “Item Sync Exception Report” in the Item Management application to determine if synchronization was successful.
Sync Status Report in Item Management
CIC Responses:
Synchronized: Item has been successfully updated in the Wakefern database and is synchronized to the assigned Wakefern item code in the item database.
Review: Item data has been received and differences in data have been identified requiring the data undergo further review.
- A CIC response of Review implies that after comparison of the data published, differences were found between the published data and the product data in Wakefern’s database. A Review status generates an internal notification for a Wakefern associate to review the differences found in the product data. Once an item is internally reviewed and audited, Wakefern has the ability to Challenge the vendor’s data.
- Challenge: Wakefern may audit and challenge data elements, sending via email specific information regarding the data discrepancy. It is expected that the trading partner review the product data and where appropriate, publish corrections to the data. If the trading partner, upon its own internal review process, determines the published data is correct, you must report this information back to Wakefern, via email to datasync@wakefern.com. Examples of discrepancies are dimensions, net content, unit of measure, and others.
Reject: The item record failed to match an item in the Wakefern item database, for one of the following reasons:
- The UPC on the “Each” level GTIN could not be matched in Wakefern’s internal systems.
- Wakefern could not find a match on the UPC on the GTIN’s above the “Each” level GTIN in the item hierarchy.
- The totalQuantityOfNextLowerTradeItem (1WS – Qty of Next Level Item) of the GTINs above the Each level, does not match Wakefern’s internal systems (total quantity of consumer units in the case). Data synchronization standards support the use of Status Detail codes on Review or Reject CIC’s to further explain the reason for those CIC’s. Wakefern does not currently support these codes; however, Wakefern is planning to make system changes providing the ability to communicate an appropriate Status Detail code.
Please note, once you make any necessary changes for an item that was Rejected by Wakefern, you can simply republish via Manage Publications in IM to override the rejection. Here is an article with some helpful details about that process: https://community.1worldsync.com/t5/IM-Knowledge/Override-Rejections-via-the-Republish-Functionality...
Revision #:
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Last update:
12-17-2021
03:53 PM
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