How to Confirm Metadata for DAM Images

[CommunityJedi22]

There are many ways to download your images to review their metadata but not all are accurate.  If you are uploading images into DAM and are encountering metadata issues, we recommend you review your image metadata via this link below.  This tool downloads data very similarly to how DAM downloads data so you get a more accurate representation of your metadata.  

https://www.metadata2go.com/

Simply click the link, drag your image over the requested box and execute it for download.  The metadata results are more accurate to what you will also see in DAM.

[hiltonlee]

Thanks — this cleared up why Windows/macOS file info didn’t match what DAM showed after upload. Using a viewer that mirrors how DAM reads the file makes sense before resubmitting.

Is the recommended tool still the same in 2026, or has the workflow moved into Item Management itself?

[George_C]

Hello @hiltonlee, and thank you for reaching out. Welcome. 

Regarding your inquiry, yes, the recommended tool is still the same.

Let us know if you encounter any issues or if any questions arise. 

Thank you.