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jchoroszucha1
New Contributor

My landing page in Digital Catalog is not showing images for many of the items, but when I click into the item, the images are showing up.  I am trying to do a demo with staff on how amazing the catalog is, and floundering because they can't see the images. 

Thoughts??

Comments
CommunityJedi22
Community Manager
Community Manager

Hello, I apologize you are encountering this issue, and appreciate your feedback.  I am taking a look at this for you and will get back to you

CommunityJedi22
Community Manager
Community Manager

I took a look and confirmed I see the issue you are reporting.  I just sent a note to our Product team for feedback and will get back to you

CommunityJedi22
Community Manager
Community Manager

Hello and thank you for your patience.  I learned that the issue you are encountering is related to the maintenance issues we had with IM recently.  The good news is this is going to be resolved via a hot fix during our off-hours this evening.  Tomorrow morning you should see the thumbnails as expected.

Please let me know if you have any other questions.

Version history
Revision #:
1 of 1
Last update:
‎08-02-2022 10:48 AM
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