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Knowledge Base Articles

ChannelOnline - SSL Cert CNAME Update June 3, 2026

Please note this important upcoming change to our SSL certificate infrastructure that requires your prompt attention and action within the next 21 days.   As part of our ongoing efforts to improve platform reliability and enhance overall security in...

StoreSite Admin

Overview ChannelOnline comes with a built-in e-commerce store site, plus a preview store for testing settings prior to adding them to your default site. During account activation, the original Admin user selected the starting layout, colors, and fon...

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Store Examples

Overview ChannelOnline comes with a built-in e-commerce store site, plus a preview store for testing settings prior to adding them to your default site. Some ChannelOnline accounts will have more than one store enabled for use (contact your sales re...

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Store Accessibility and Section 508 Compliance

ChannelOnline has one theme approved for our hosted storesites, so that individuals with disabilities can access relevant information regarding your company and its products and services. While the majority of storesite end customers are businesses,...

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