Dot Foods Publication Error

[PB02]

Hello, 

I am trying to publish my items to DOT Foods and get the same publication error for each item I try to publish - "Product Description is required." This error shows up twice. I can't click into this error for more information, and it won't take me to where the error is located when clicked. Can someone please help me figure out what is causing this error and how to fix it? 

[jcharles]

@PB02 

Welcome to our online community!!

I pulled one of your items so you could see where the Product Description is

If you have a specific GTIN you need help with, I would be happy to help!

[PB02]

Hi @jcharles - 

Can we please use that GTIN, 10857407006312, as a reference? It looks like I have a description in the area you highlighted. Can you advise why that error is still coming up?

Thank you! 

[jcharles]

@PB02 

We can see that GTIN 10857407006312 has been successfully received.