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KR16000 Product Classification error

kt
New Contributor

I am getting this error, and am unable to identify the field in the interface that it refers to.  There is no field labeled Product Classification.  The only thing I see that is close is the Classification Specific Attributes section, which I have already filled out.  What field needs to be filled out to remove this error?

5 Replies

CommunityJedi22
Community Manager
Community Manager

Hello, kt, and welcome to the customer community.  That error most often occurs when you need to complete the Kroger Class attributes for your consumer unit item in VIP.  Select your appropriate class, top-off the attributes, validate until clear, and submit. Please let me know if this works for you.

Now I get error for Preparation State, Preparation Instructions and Preparation Type, none of which appear in the interface.

 

CommunityJedi22
Community Manager
Community Manager

kt, can you provide me an example GTIN so I can take a look for you?

00766572800058

CommunityJedi22
Community Manager
Community Manager

Thank you for the GTIN.  Please see below.  Also, a quick tip in VIP, often, you can hit CTRL+F, type an attribute, and hit enter to find.  I searched Preparation and found the area below you can scroll to on your item level:

A validation error in VIP: KR3180 Preparation Instructions is required when Preparation State is populated on base units. Item (00766572800058); KR5434 Preparation Type is required when Preparation State is populated on base units. Item (00766572800058)

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