07-05-2023 09:58 AM
Good morning team!
A question came up in our Item Management team which had to do with Kroger's image requirements.
I have been uploading images to meet their needs (Image facing front, White background, etc.), which has been working out.
However, there have been customers asking for more than one image (Case, Open Case, Lifestyle, etc.) and I was wondering if there is any way to publish just the one image to Kroger and multiple images to other customers.
Thanks in advance!
07-05-2023 10:51 AM
Hi nancyVigo,
Images in Kroger VIP that do not have values for the following image attributes will not be relayed to Kroger when you submit the item:
Type of Information
Image Facing
Image Background
07-05-2023 10:14 AM
Hi nancyVigo,
You can specify the recipients you'd like to share images with, instructions below:
For DAM images:
Hover over your image and select Edit Metadata
Select "Recipients" from the Shared With dropdown
Enter the recipient Name or GLN
07-05-2023 10:32 AM
@DanV, thanks for the prompt reply!
To make sure I understand, I can choose a particular image that would satisfy Kroger whenever I publish items to them?
Also, will they not be able to see other images as I update items for other customers?
07-05-2023 10:51 AM
Hi nancyVigo,
Images in Kroger VIP that do not have values for the following image attributes will not be relayed to Kroger when you submit the item:
Type of Information
Image Facing
Image Background
07-05-2023 10:59 AM
Okay, thank you! I will forward this information to our Item Management team.