04-20-2022 05:33 PM
Hi, I am receiving the following message when I try to submit my NEW entries. How do I find out what is the brand/sub-brand that was used within Kroger systems during set up? I have been consistently using the same brand name in all my NEW entries.
The brand/sub-brand for this item(s) (10858466006114,00858466006117) has not been seen in VIP previously. Accurate brand names and the consistency of their spelling and capitalization is critical. Continuing with this brand/sub-brand will confirm this name as a new/additional brand name in VIP for your company so that other similar branded items will not receive this validation message. For New items, a new brand name will create a new pricing group within Kroger systems. Please verify the entered brand/sub-brand name.
04-21-2022 11:14 AM
Hello,
The Brand Name warning is a soft error in Product introduction. You can see the past complete items to see how the brand name was entered. The error will always show on a new item as a reminder to be consistent. You will be fine as long as you use the same Brand Name.
04-21-2022 12:49 PM
Thank you!
I am consistently using the name 'Baebody' as brand name for all of my new entries. They are showing up as 'In Progress - Supplier' - Does this mean my items were successfully listed?
04-21-2022 02:13 PM
Janet,
In Process Supplier is still with you. When you have completed the top off and submit, your item will be put into "In Process-Retailer." Once they are in process retailer then this confirms that they have been successfully submitted to Kroger.