Who can I talk to about making sure I am entering my product correctly?

[Jessica]

• PI6228 Mandatory attribute(s) or group(s) (Referenced Trade Item Type Code) not found for the record. Item (00647049006664)

I've cleared all the other errors that came up, but I think I am missing one big key piece, and I don't know how to find out this info. The code I thought was the one, isn't.

It would be great if I could just review my initial product entry with a support person to verify I am doing this correctly. Then I could be empowered to enter the rest of my products, knowing that I can confirm I've set this up properly.

Till then, I feel stuck, and unsure. 

-Jessica

[jcharles]

Jessica,

Welcome to 1Worldsync!

I am going to have one of our service desk agents reach out to you to discuss your item. Our team can certainly help you with any questions or points of clarification. I have started a ticket for you to reference SDU-385617. You would also be welcome to contact our service desk at 866-208-4013 option 2, option 1. You can call at a time that is convenient for you as well.

We also have the Kroger Training Modules that you can review in terms of adding new items. The training videos are an awesome resource for learning how to add items in Kroger's portal. I want to assure you that we are here to help in many ways!

Thank you!