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Stalling

areule
Contributor

Good Morning - It seems that IM is stalling again when validating. Is anyone else having this issue? I had to log out and log back in to confirm the changes validated correctly.

 

11 Replies

CommunityJedi22
Community Manager
Community Manager

Hello, @areule I am not seeing those delays and checked with our support team and not hearing any other customer feedback yet.  Can you describe what you are seeing?

Hello - it is doing nothing - when you validate, the circle spins for 1 second, then all is grey

 

CommunityJedi22
Community Manager
Community Manager

Hello, thank you for that example.  That response is from Kroger (CIC999) indicating the item you published is not one they are requesting from you.  Anytime you see CIC999 that is a custom message from your trading partner that you published to vi IM.

Maybe I attached the wrong image - this was validating Wakefern Foods playlist

CommunityJedi22
Community Manager
Community Manager

Thanks.  Can you provide another screen cap?  I still do not have anyone else running into this issue yet and reporting to Tech support or in the community.  Not to say you are not but we are not able to replicate it.

Here is the screenshot from when Saving

areule
Contributor

Here is the screenshot when validating, if it goes through at all

CommunityJedi22
Community Manager
Community Manager

@areule Thank you but that appears to be the same attachment.

Red Warning.jpg