cancel
Showing results for 
Search instead for 
Did you mean: 

Item won't upload from FUSE SS

mstantonBB
New Contributor II

I tried to upload a CS and EA item on a FUSE SS today but for some reason my EA item won't upload.  The message says "Validated" and my case uploaded perfectly but there is no sign of my EA item anywhere in 1WS and I didn't receive any error messages telling me there was a problem.  Yes, the SS is marked "Y" under upload and ADD is listed.  Anyone else having this issue?  Thank you.

2 Replies

CommunityJedi22
Community Manager
Community Manager

I recommend you take a look at your worklist and or the Item History Report to see if there were any errors that prevented the item from loading successfully from your FUSE upload.  Please let me know if you need help with what you find there.

 

ITSupport
New Contributor

I am having a similar issue attempting to load new items from the Fuse template. I get a message saying the file is being processed but that's it. No error messages and no logs anywhere that I can find.