11-10-2022 02:14 PM
I am attempting to publish a display/shipper item, but repeatedly receive an error stating a "Data Carrier Type Code is required." I was able to successfully publish a separate display/shipper item to the same recipient without this info however. Does this have something to do with how the item was setup? @Support
11-10-2022 03:55 PM
I took a look and se you have a complex hierarchy here. Can you tell me for which GTIN in the hierarchy you are getting that error? I validated the GTIN you provided and the hierarchy page and it validated successfully. Sorry to ask for more detail but just do not see what you are seeing yet...
GLN 0858135003003
GTIN 00857484006796
11-14-2022 08:00 AM
It looks like this has been published successfully now. I validated each of the GTINs within the hierarchy, and a couple were missing info in the Data Carrier Type Code field. Thank you for your help!
11-10-2022 02:17 PM - edited 11-10-2022 02:21 PM
Hello @henryblue and thank you for reaching out via our customer community. It helps when you can provide us an example GTIN so we can take a closer, specific look at it for you. Can you provide it?
11-10-2022 02:23 PM
Yes, the problem GTIN is 00857484006796. GTIN 00857484006604 was published successfully. Thanks!
11-10-2022 03:55 PM
I took a look and se you have a complex hierarchy here. Can you tell me for which GTIN in the hierarchy you are getting that error? I validated the GTIN you provided and the hierarchy page and it validated successfully. Sorry to ask for more detail but just do not see what you are seeing yet...
GLN 0858135003003
GTIN 00857484006796
11-14-2022 08:00 AM
It looks like this has been published successfully now. I validated each of the GTINs within the hierarchy, and a couple were missing info in the Data Carrier Type Code field. Thank you for your help!