Hello @AIA Thank you for using our community! Welcome!
For foodservice items, ensure you provide distinct images for each packaging level (case, inner pack, each/consumer unit), with the image content accurately reflecting that level, and they follow the GS1 image specifications and requirements - https://community.1worldsync.com/t5/IM-Knowledge-Troubleshooting/GS1-Product-Image-Specifications-In...
Confirm whether your trading partner (distributor/retailer) has specific instructions about when hierarchy levels need identical images or unique ones — sometimes they might allow the same image if packaging is identical across levels, but that’s a partner-specific decision. You can check their Implementation Guide to see their requirements for the images https://community.1worldsync.com/t5/Recipient-Implementation-Guides/ct-p/1WSRecipientImplementationG...
Thank you!
