Digital images

[MMascioletti]

I am having difficulties deleting images from asset manager.  I won't allow me to delete.  Anyone else having issues?

[jcharles]

Hello,

Welcome to the 1Worldsync Community! Where are you having troubles deleting images, Item Management or in Product Introduction? Can you share the GTIN you are working on?

[MMascioletti]

Hello,

This is in Item Management.  The GTIN is 00033544950258.  Thank you

[jcharles]

Which Image are you attempting to remove, I can see three images now?

[MMascioletti]

I want to remove them all and input new ones.  I was starting with the top one,  the front image.

[jcharles]

Hello,

Do you see the Delete when you click on the green cog?

[MMascioletti]

I have deleted before so I know how to do it.  When I click to delete and try to click on the Delete hyperlink,  it disappears.  I see that my images are gone and I reloaded new ones but I am still having this issue of that diaglog box disappearing and not allowing me to click the Delete.  I have triied closing out of 1WS and reopening and am still having this issue.

[jcharles]

Can you check and make sure you have your Pop up blocker turned off? You should see a Delete Box appear, can you see this box?