Case Creation

[Cheryl1]

hi,

i created items, then created a case.  (i am in apparel)

i created the case and added the babies.  but i cannot fix the 4 errors no matter how hard i search for an answer

my 4 errors are attached.  Can someone guide me as to what i can do about this?

Thank you

[CommunityJedi22]

Hello @Cheryl1 and thank you for using our customer community.  Can you provide me your example GTINs so I can take a look?

[Cheryl1]

Of course.  My Case GTIN is 50773389369710

[CommunityJedi22]

@Cheryl1 

I believe you are trying to create a Case that contains 6 different consumer unit products. My answers are based on that so correct me if I am wrong.

GTIN 50773389369710: If I add up the link quantities on your Eaches, I would expect to see this Case with a link and Qty Next Level Items to match what you have below. In other words:

Link 1 of GTIN 00773389354124 to the Case
Link 1 of GTIN 00773389354131 to the Case
Link 2 of GTIN 00773389354148 to the Case
Link 3 of GTIN 00773389354155 to the Case
Link 3 of GTIN 00773389354162 to the Case
Link 2 of GTIN 00773389354179 to the Case

The issue here is you linked each child to the GTIN above. They should instead all be children to the parent Case versus being children grandchildren, etc.

Your Each GTINs should have a value of "1" for Total Count of All Products. Since they are Eaches, tehy cannot have a child under them in a hierarchy. Eaches cannot be a parent.

I recommend you break these and link them all to the case instead of to each other.

[Cheryl1]

hi

Correct.  i am trying to create a case the contains 6 upcs.  (because that is what we will ship)

i am confused with the wording. The Case i created is the Parent ?

dont i need to link the kids to the parent?  isnt that what i was suppose to do?

so i should delete the eaches within the Case and then?

Sorry for all the confusion. new to this.  this was my trial style... 

[CommunityJedi22]

It's no problem.  I am happy to help.  You linked the eaches to each other instead of linking the eaches to the parent case.  The Case should be the parent to every one of those child item eaches.

[Cheryl1]

so,  i should go into each of the "eaches" and link it to the Case?  

Attached at one i just did as an example.  for this each.  there will be 2 pcs 

[CommunityJedi22]

Yes, so now you would click t he plus sign on the case level and add another each.  You would not click the plus sign to add anything under an each

[Cheryl1]

Are you saying within the one each i have to include all the other eaches? or was my example done correctly?

[Cheryl1]

ok, so now in the case i have all 6  .  see attached for a partial view