10-18-2022 04:21 PM
Is there a way that you can update the company name? Our company was New ThermoServ, Ltd. but about 3 years ago we updated our name to NTL-Brands, Ltd. (which was basically our initials) with several of the other companies we own under that umbrella as brands. If it causes too much trouble we're ok staying under New ThermoServ, Ltd., as that is still basically the name most companies still refer to us as.
Thank you.
10-19-2022 08:24 AM
Hello and thank you for reaching out via our customer community. Yes, you can change your company name in our systems. Please send a request to accessmanagement@1worldsync.com with the details and they will help you with that process.
10-19-2022 12:11 PM
Thank you.
10-19-2022 12:12 PM
You are welcome. Please let us know if you need anything else.
10-26-2022 11:24 AM
I sent an email but have not received a response so I will reach out again to them with a follow-up email.
10-26-2022 12:06 PM
I reached out to my contact on the Access Mgmt team and will let you know what I learn.
10-26-2022 12:14 PM
Hello, your email started our internal processes for this type of change. We are working with our account mgmt team and will get back to you with details. I apologize you did not get a response to your email but we will get back to you.