Adding an item to more than one Target Market

[RonL_Atl]

Just trying to get a basic understanding of how Target Markets work.  In my organization, pretty much all of our items will be in the US Target Market and a subset of those items in the UK and/or the NL Target Markets.  So when we add a given item to Item Management via API or FUSE template upload, do we submit an item record for each Target Market or do we use the "MORE" option to list the Target Markets each item belongs in?

[Val_P · Accepted solution]

Hello @RonL_Atl and thank you for utilizing our customer community.

As long as the same item needs to be published to different Target Markets, then each new Target Market is considered a new item, that is a separate item entry and hierarchy which needs to be built and published. In this case it can have the same GTIN (Item ID) and it is the Target Market that is the distinguishing factor. Item Managemenet offers a Clone function (Video: IM "How To" Tutorial Video - Item Clone) which allows you to very easily and quickly clone an already existing item with a Target Market to the same item but with a new Target Market.

That being said, your company is set up in our systems for GDSN publications through a Solution Partner, Reed Technology and Information Services Inc., therefore it is recommended to add your items through the Solution Partner's systems directly as they communicate the info into Item Management automatically. Otherwise, if both our systems (Item Management/ API/ FUSE) are used along with your Solution Partner to update the same items, this may cause loss of data and syncing issues.

I hope this helped.

Thank you!

[RonL_Atl]

Thanks for the info, Val. I’ll look further into the cloning function. But, for clarification, we no longer have the Reed Tech Solution Partnership and will be communicating data from our SAP system directly into IM through an API my technical team is developing.  We plan to use FUSE templates as a fallback means of communicating with IM.

[Val_P]

Hello @RonL_Atl and welcome back to the community.

Thank you for the update regarding the Solution Partner and next plans. In case it helps, this link provides additional information about setting up APIs with us. 

Regarding using FUSE as a fallback means of communicating with IM and regarding your original post, each new Target Market needs to be entered as a separate row and as a new item (Record Type - ITEM in FUSE) and as a separate hierarchy and publication. The "MORE" rows are used to include additional values for attributes that allow for multiple values to be added (for example the same product can have an English and also a foreign language Iten Name).

Thank you!