11-22-2023 01:06 PM
I'm currently updating a large number of records. When I look at the records, all of them show a First Ship Date/Time as today. There is also not a UDID First Publication Date in the Medical Device information tab. Is there an issue with the dates that is being corrected?
11-22-2023 02:24 PM
Hello @LisaG and thanks for reaching out. Do you have an item that I can look at to investigate? Thanks.
11-22-2023 02:31 PM
00190746113086 - or any other item. They are all the same.
11-22-2023 03:06 PM
@LisaG thanks for the information, it helps! I will have to investigate and get back to you with additional information. Thanks for your patience while I research this.
11-22-2023 04:18 PM
Hello @LisaG I have created a ticket for you so we can document your case better. I have just sent an email through it and we will continue discussing through it. Thank you!