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ACCESSGUDID NOT LISTING SOME DETAILS

bcotton56
New Contributor II

I have a few items that accessgudid site is not listing: My fda product code, dm data was corrected, and  production identifiers (in udi) cannot findl expiration date indicator.  items in printed form do not match the input site.

4 Replies

jcharles
Moderator
Moderator

Hi and Welcome back to our online community!

Do you have an item or two that we can reference and see the issues?

bcotton56
New Contributor II

Ok. I misunderstood the process and published items in progress.  I think I need to either delete or change my published items.  How do I do that?

BigBuford
Moderator
Moderator

Hello, 

I apologize for the delay in responding to you. There is a way to delete the publication.  You can do this in Item Management by going to Manage Publications > Search for the GTIN(s) > Click the box in the appropriate row > Click the DELETE PUBLICATION button for the correct recipient > Close the confirmation window. Completing this action will place a lock on the hierarchy for 25 hours.  After the 25 hours has passed, you can make the necessary changes and publish the item again.

However, to delete a GTIN fully from our platform please click the link below to review our detailed instruction on a GTIN delete. 

https://community.1worldsync.com/t5/IM-Knowledge/How-to-Delete-Purge-GTIN-from-Item-Management/ta-p/...

Thanks! 

bcotton56
New Contributor II

I was able to delete and create new gtins, but must all products be ecomm ready?  My products are not available to general public and don't think ecomm applies.