DSD User Guide Doesn't Explain the new Subscription Function

[c2b30]

I am trying to submit a CIN request but can't see to figure out the steps, as this function has changed with the 2024 upgrade. I have added a Data Source provider to my list and they are listed under the Request for CIN but there isn't a way for me to request the subscription. The Reg. Status indicates "None". Please provide steps on subscribing to a data source provider. Thank you!

[CommunityJedi22]

Hello @c2b30 we are taking a look at this for you and will get back to you soon.

[RenaeB]

@c2b30, 

We wanted to follow up to see if you received the steps you needed.

Our PIM team has informed us that they responded to the ticket that was created.

If you need any further assistance, please don’t hesitate to let us know.

Thank you for using the 1WS Community!

[c2b30]

How did they send me the information, because I don't recall seeing anything regarding this question or steps to perform. 

[Val_P]

Hello @c2b30 and welcome back to the Community!

To make sure your request reaches the DSD team directly without any intermediaries and for easier communication, please send an email to dsdsupport@1worldsync.atlassian.net. This will automatically raise a ticket with my colleagues and you will be provided with a ticket number as a reference. This ensures the correct department receives your request and handles it as swiftly as possible.

Thank you!

[CommunityJedi22]

Hello @c2b30 already opened a ticket with us and the DSD team is taking a look and will get back to you.  Sorry for any confusion.

[c2b30 · Accepted solution]

Teleflex located a function that we needed to perform in the release notes. This issue has been fixed and this can be closed. 

[RenaeB]

@c2b30, 

That’s fantastic news!

Thank you for keeping us updated and making use of the 1WS Community!