How and Why to Withdraw or Delete Publications

[CommunityJedi22]

Once your product content is successfully published to your trading partner(s), it is possible you may need to make changes to your published hierarchy.  Some content changes can be made and when you save, an update (Modify message) will be sent to your trading partners who received the original publication for that item.  Please watch the Publication Withdraw or Publication Delete video as well for more guidance. 

Other changes require you to Withdraw or Delete your publication before updates can be made.  The changes that require you to withdraw or delete the publication include changing link quantities, Quantity of Next Level Items, and adding or changing your item hierarchy. 

There are distinct reasons to withdraw or delete a publication based on the GS1 standards.  The Publication Delete is used to communicate the intention to permanently stop synchronization on an item hierarchy.  This could be for products that are discontinued for example. 

The Publication Withdrawal is used to communicate the intention to temporarily stop synchronization on an item hierarchy or to unlink a hierarchy to correct certain attributes on GTIN hierarchies that have been published (i.e., Qty of Next Level Items, Base Unit Indicator, or Special Item Code).

When Withdrawing your publication to make changes that require that action, you are required to wait a full 25 hours after the Withdrawal before you attempt to update the item or hierarchy.   Making updates before the full 25-hour process time could require you to start this process over again.

It is a best practice to follow these GS1 guidelines on when to Withdraw or Delete your publications, but it is possible your trading partner may ask for publication deletion and still expect you to update and send again rather than permanently break synchronization.

Here is How You Do It:

In the IM Navigation Bar, Click Publications > Manage Publications > Refine Search > Enter Criteria (i.e., GTIN, Recipient GLN, etc.) to Narrow Search Results > Click the Publications You Want to Withdraw / Delete > When Prompted Click “Withdraw Publication.”  Be sure to wait the full 25 hours before making changes to your items that were Withdrawn.

[nancyVigo]

Good afternoon team!

I have to delete publication for Gtin 10071072030070 since it has become inactive in our system due to a pack change (going from 12 to 6).  However, this Gtin shares the EACH with Gtin 00071072830079, which is published to a number of customers.

Would I need to unpublish the correct Gtin as well since it's attached to the same EACH or just the inactive item?

Thanks in advance!

[Val_P]

Hello, @nancyVigo, it's great chatting with you again. Happy Monday!

You can safely delete all current publications for GTIN 10071072030070 as long as no retailers request the item anymore. If you need to, you can also request a GTIN Delete/ Purge once 25 hours pass and once you unlink the Case from the same Each that is published in a different hierarchy. 

This does not affect the current publications of Case 00071072830079 and Each 00071072030073.

Hope this helps. Please let us know if there is anything else we may help with. Thanks!

[nancyVigo]

@Val_P, thank you!

I hope you have a great rest of the day! 🙂

[snackjacksons]

Hi there,

I've found that I did not need to withdraw a publication and can move forward with the way the items are currently set up, but I've already requested to withdraw the items. I probably should wait the full 25 hour cycle to make sure I don't mess with any data, but is there a way I can revoke the withdrawal and continue working as I was?

Apologies for the silly question, just curious.

Thanks! -Hanna

[DanV]

Thank you for reaching out to our customer community.  Welcome.

The 25 hour wait after a publication delete is only for the scenarios below, as described in this Community article https://community.1worldsync.com/t5/IM-Knowledge-Troubleshooting/When-Do-I-Have-to-Wait-25-Hours-to-...

• Deleting a Special Item Code
• Changing Trade Item Non-Physical
• Unlinking a GTIN from your hierarchy
• Updating the link quantity/Quantity of Next Level Items
• Changing Base Unit Indicator

There is no way to revoke a publication withdrawal or publication delete once submitted, however, if nothing changed with the attributes listed above, you can publish your data again without waiting 25 hours.

[snackjacksons]

Thank you so much, Dan! Have a great day. I'll let you know if I run into anything else. 

Thanks. --Hanna