Conflicting Information About 1WorldSync to Syndigo Migration

[LuisalbaMunoz]

Hello everyone,

I’d like to ask if other companies are receiving similar communications regarding an “expected transition” from 1WorldSync to Syndigo.

In my case, Syndigo’s representatives have been reaching out frequently, suggesting that 1WorldSync users will eventually need to migrate to the Syndigo platform, citing that this aligns with Syndigo’s acquisition of 1WS. 

However, according to recent 1WorldSync communications and webinars, they have confirmed that there is no required change or official documentation supporting such migration, and that both systems continue to operate independently for now.

Could anyone share:

• Community :

  • Whether your organization has also received these Syndigo emails or calls.

  • How your team is approaching this situation (staying with 1WS, considering Syndigo, or awaiting formal guidance).

1worldsync : If you have any official confirmation about a required migration

This seems inconsistent and confusing, and for now I only trust official communications and my current acc. manager but It would be helpful to understand if this is a general outreach campaign from Syndigo’s sales team or an actual phase of platform transition.

Thank you in advance for your input!

[CommunityJedi22]

Hello, @LuisalbaMunoz, and thank you for posting your notes and concerns.  We want to help clarify and answer your questions.  I will get back to you soon with more details.

[CommunityJedi22]

Hello @LuisalbaMunoz We are still working on this for you and will get back to you soon.  Thank you for your patience.

[CommunityJedi22]

Hello @LuisalbaMunoz, and thank you for your patience.  Thanks for raising this, as we completely understand how this might feel a bit unclear right now.  There’s no immediate transition required, but we are thoughtfully planning a phased evolution to bring the best of both Syndigo and 1WorldSync together. The goal is to deliver a unified experience that simplifies workflows and expands what’s possible for customers over time.

When any updates become relevant, they’ll be collaboratively planned, fully supported, and communicated well in advance to ensure a smooth experience every step of the way.

For now, both platforms continue to operate independently, and your teams can keep working as usual. If you have questions about your specific setup or agreement, your account manager is the best point of contact.  They can walk you through what this means for your organization.

We appreciate you raising the question and thank you for continuing to engage as we move forward together.

[ErinHayden]

Yes, we have had the same situation and are feeling "pressure" to switch from the 1World Sync to the Syndigo platform. 

I agree 100% with your above comment and felt the same. 

[CommunityJedi22]

Hello @ErinHayden, and thank you for your feedback, as it is much appreciated.  Please continue using the Community platform for support and knowledge across all applications, and let us know if you have any questions.  I am keeping this forum open for others to provide feedback as well.