Recent Publication

[FoodieToo]

We recently published to a recipient (GLN: 1200109010804) and received notification of items for review (CIC). But there are no specifics on what needs to be reviewed. Can you please assist?

[CommunityJedi22]

I am not familiar with that recipient personally.  Did they provide you an Implementation Guide that mentions how they use CICs?

[FoodieToo]

They did not. They said the publication went through fine, no issues. But we still have 36 items in our CIC with no idea how to clear them.

[CommunityJedi22]

Can you ask them if they can send a Received or Synchronized CIC instead of Review so it clears your error reports?

[FoodieToo]

Thanks. I will see if we can contact them. Is that the only way to remove the CICs? From the recipient side?

[CommunityJedi22]

Most recipients send CICs and most of those are good about providing some details in the message or guidelines on how they use CICs.  If a recipient is sending a Review with no notes, unfortunately, the only thing you can do is ask them to advise why they sent the Review or ask them to change it to Received.

[FoodieToo]

Thanks! We reached out to them and I checked our CICs and it looks like those CICs cleared.

[CommunityJedi22]

Well that is some good news on a Friday  😀