Missing attributes in IM

[A_Flower]

Good afternoon,

I have missing attributes in IM, and I'm not sure why.

Kroger is asking me to populate the Daily Intake Reference and I'm not seeing it in IM.

I'm attaching a screenshot of item 189 where it is visible, and then item 971 where it is not available.

I even tried to activate the same playlists, with no luck.

Why would it be on one item and not the other?

Thanks in advance for your help!

[Maria]

Hello @A_Flower Thank you for reaching out! 

As an easier way to find the attribute Daily Intake Reference, we suggest exporting the item in Item Management and updating the field in the Fuse Spreadsheet. The columns that need to be updated are NBF for the value and NBG for the language. 

Once the file is updated please upload it back and wait for this to show up in the product introduction portal. 

More information on how to use a Fuse Spreadsheet can be found on Documentation - FUSE Quick Sheets 

Thank you! 

[A_Flower]

Thank you for your quick reply, Maria!

I don't use FUSE.

Is there another way to have it populated?

[Maria]

Hello @A_Flower Thank you for your reply! 

Can you please share a full GTIN so that we can take a closer look? 

Thank you!

[Maria]

Hello, @A_FlowerWe have escalated this issue and will follow back with an e-mail ticket once we have a resolution to this issue.

Thank you!

[A_Flower]

00030800009712

Thank you!

[A_Flower · Accepted solution]

Thanks so much for all your help!

Tech support showed me how to find it.

The issue has been resolved! 

I've copied the screen shot below if anyone else has this issue.

Note: you need only to click on the Basic Item Setup play list to get this to appear.

[ana_neamtu · Accepted solution]

Hello @A_Flower,

You're very welcome!

Thank you for letting us know this issue is now resolved. We appreciate you sharing the resolution with our Community!

We apologize for any inconvenience this may have caused and we hope you have a wonderful day!

[nancyVigo]

@A_Flower, thanks for sharing the screen shot showing how to take care of this issue.  

Have a great day!