11-10-2023 09:55 AM
I'm receiving the following rejection on publication
Nutrition Panel 1 Nutrient Protein total method of determination unknown (PRO-) or Protein total determined by direct (PROA) is required for Food product
I can't seem to find where I can correct this issue?
11-14-2023 05:03 PM
Hello @AngieR We are taking a look at this and will get back to you
11-15-2023 08:53 AM
Hello,
You're still receiving this error due to the information not matching on all levels of the hierarchy. Nutrients are technically ONLY required on the "Each" unit. However, since you have them populated on both the "Case" & "Each" both levels of the hierarchy will need to contain the exact same nutrients. Please add an additional line item to the "Each" GTIN for Nutrient Detail to populate "PRO-" Protein on the each level as well. Once the Nutrients match on both levels of the hierarchy please "Save" & "Validate" on both levels of the hierarchy to allow a Change By Refresh.
Thanks!
11-15-2023 10:54 AM
This corrected the issue! Worklist says received. Thank you all for you patience and help! 😊
11-15-2023 11:13 AM
@AngieR That is great news. @BigBuford nice work