Nutrition Panel 1 protein determination

[aranciglio]

I'm receiving the following rejection on publication

Nutrition Panel 1 Nutrient Protein total method of determination unknown (PRO-) or Protein total determined by direct (PROA) is required for Food product

I can't seem to find where I can correct this issue?

[jcharles]

Hello @aranciglio Welcome to our online community. I would be happy to assist you in getting past this validation, can you provide me the GTIN number so I can review it for you?

[AngieR]

Hi There!  Here is one of the GTINs I am getting the error on..

00860008758569

[jcharles]

I that Justin was able to help you on another thread, did this resolve your issue?

https://community.1worldsync.com/t5/Foodservice-Discussion/Publication-error/td-p/10898

Please let us know!

[AngieR]

Issue resolved!  Thanks for the follow up!

[AngieR]

I should have waited until the worklist came back.  I'm still getting the same result.  Any ideas?

[AngieR]

Good Morning.  I have since tried to use the "less than" instead of "about" as there is no protein in this item and it is still being rejected.  PFG suggested that I use 0, but that hasn't worked either.

[CommunityJedi22]

Hello @AngieR we are taking a look for you and will get back to you soon...

[DanV]

Hello AngieR,

If you enable the All Populated Playlist this will change your Nutritional view to allow you to select the proper code. Once you have the All Populated Playlist enabled, scroll to the bottom of the Nutritional you have populated, and click the +  on the Nutrient Detail line to add another Nutritional:

Let us know if you have any questions.

[AngieR]

I am still getting a rejection.  I've changed to PRO- per the screenshot sent.  Please see below.