DSD processing slow or IM not sending return messages

[JRB]

I have a large number of Items showing red X.  Either DSD is processing slowly or IM is not returning message that they are synchronized or registered

[CommunityJedi22]

Hello @JRB and welcome to our customer Community.  I reached out to our DSD team to take a look for you.  I will provide you an update as soon as we have one. 

[CommunityJedi22 · Accepted solution]

Hello @JRB I have an update for you from the DSD team.  We restarted a task on your server and the responses are processing. Can you give it a little bit of time and you should see transactions processing?  If not, please open a ticket with DSD and they will dig in further for you.