09-18-2023 09:23 AM
Hi Community,
I am working on a Item that is needing to be published to Wakefern and I know Wakefern has a very specific list of item requirements that they want us to follow and I did so, but when I publish the item to Wakefern's GLN it comes back as rejected on my report sync status and does not show me in the CIC detail what was wrong for it so that I can fix this. Is there any way you may be able to give me some insights to be able to get this fixed?
GTIIN: 00722776004784
09-25-2023 02:17 PM
After fixing the missing information and republishing to retailer it is still giving me the error messages for the data that I just entered. I am not to sure on why this may be happening could it be a glitch in the system that isn't updating the information that I am entering?
09-25-2023 02:44 PM
Hi Mason,
I understand that you are having issues with your Wakefern publications. I noticed the Display had the Wakefern playlist attached to the Display, but not the children that are attached. The item history is showing a Data Validation Error that is stopping the publications from going out. I recommend getting the Wakefern playlist applied to the children. You will see the content that Wakefern will want for the children.
Once you have that completed and then republished, we can monitor from that point.
09-25-2023 02:49 PM
Okay will make those changes!