I've been working on this pallet for months. Our contact at a division of Kroger sent us a screenshot of our pallet in their system. It should the following:
KLN 11448 665.280 1/1 54 CT 0 UNCL R POT CHPS PLLT 3061415607906
CONSUMER SIZE. ...
Great! I just updated each of our cases to packages for their product type and saved it. Is there anything else I need to do or will these automatically show for our contact at Ruler Foods? I just want to make sure I get this right!
The way it's showing up for our contact isn't working on their end. This was the email the sent me: "
When going into make our order we found this issue. The contains appear to be set up as cases. On a pallet this should be units. Our system will not...
Hi,
We sent over a pallet of product to Kroger (Ruler Foods specifically). I've attached our hierarchy that we have established. When we sent over the pallet, they are only receiving a case of chips on their end. What could be happening here?