1WorldSync Customer Community

Hello, I apologize as we are working through this issue impacting customers' ability to create and manage tickets in the Community.  For now, please open tickets directly with our support teams.  I will update you here as soon as we know when this i...

 An outage impacting Enhanced Content delivered to the EMEA region via 1WS (ContentCast) was resolved on April 17, 2026, at 7:45 AM EDT.  The issue affected content delivery for several hours on April 17. During this time, suppliers may notice anoma...

Please see the attached Release Notes for IM 8.72.  These became active for the Pre-Production environment on Friday, April 24, 2026, and for Production on Saturday, April 25, 2026. Additionally, we have updated the following documents related to th...

Please see the attached Release Notes for Digital Catalog 2.53 and post any questions you have in the comments area below.  

How the Upgrade Works We handle the upgrade for you, end to end. Here’s what to expect:  Advance notice and clear timing: You’ll receive communications ahead of your scheduled upgrade date, including what to expect and how to prepare. Data and conte...