topic Sam's Club IDM Setup for Pack Products in Ask A Question for Sam's Club

Sam's Club IDM Setup for Pack Products

EricGinsburgSaz — Wed, 03 Aug 2022 18:08:52 GMT

1WorldSync,

I have products which are setup in accordance with the GS1 GDSN standards as a multi-tier hierarchy such as a Case + Pack + Each.

Sam's Club IDM Support is advising they only want the Case + Pack for Inner Pack products.

Question: What is 1WorldSync guidance on how to resolve the GDSN published Inner Pack products to Sam's Club IDM solution for successful processing?

Thank you and I look forward to your response.

Re: Sam's Club IDM Setup for Pack Products

jcharles — Wed, 03 Aug 2022 18:40:47 GMT

Hi Eric and welcome to our online community!

1Worldsync would have you adhere to GDSN standards on publishing to any of your trading partners. I did some digging and the issue is not related to GDSN or 1Worldsync. The problem is on the Sam's IDM side so I can only recommend talking with your merchant on how they would like for you to publish. I would expect that this is a temporary issue, but only Sam's can confirm this for us.

Re: Sam's Club IDM Setup for Pack Products

CommunityJedi22 — Wed, 03 Aug 2022 18:42:06 GMT

Hello @EricGinsburgSaz and thank you for reaching out. We asked our internal Sam's/Walnart SME and they recommend you reach out to Sam's IDM team at smerch@wal-mart.com. My understanding this is less of a GDSN/mapping type issue and since it is unique, they would be the best place to start. Please feel free to share your resolution here after you work with them so future customers can learn from your experience as well.

Re: Sam's Club IDM Setup for Pack Products

EricGinsburgSaz — Fri, 05 Aug 2022 16:32:59 GMT

Thank you for the response.

I reached out to 1WorldSync per Sam's Club IDM support direction when i was on their office hours support which they advised that is the only method for inner packs and I should talk with 1WorldSync to resolve.

Re: Sam's Club IDM Setup for Pack Products

jcharles — Fri, 05 Aug 2022 17:32:39 GMT

Hi Eric,

Would you mind sharing the hierarchy in question? We take a look but will try to consult with our Sam's SME again. I am unsure how 1Worldsync can help but we can dig deeper.

Re: Sam's Club IDM Setup for Pack Products

EricGinsburgSaz — Tue, 09 Aug 2022 13:14:36 GMT

Sure thing...I would think that a Product being GS1 Standard compliant that transformation should be on the recipient side.

Example GTIN hierarchy :

Case = 10088004034372

Pack = 00088004034382 = 4 Packs per Case

Each = 00088004034375 = 6 Bottles per Pack

Re: Sam's Club IDM Setup for Pack Products

jcharles — Tue, 09 Aug 2022 15:11:13 GMT

Eric,

Thank you for the example that I can review. I would like to do some research to determine how to best resolve the issue for Sam's Club.

Re: Sam's Club IDM Setup for Pack Products

jcharles — Tue, 09 Aug 2022 19:08:20 GMT

Eric,

I have also reached out to Sam's Desk to see if I can get a response and hopefully to get some direction on the heirarchy in question.

I will advise you the moment I have a response for us!

Re: Sam's Club IDM Setup for Pack Products

jcharles — Thu, 11 Aug 2022 18:22:01 GMT

Eric,

I did get a response from the Sam's Team, see below. The only way I see making this happen is to create a new case GTIN. You cant use the same case GTIN for two different hierarchies.

Re: Sam's Club IDM Setup for Pack Products

EricGinsburgSaz — Fri, 12 Aug 2022 13:57:15 GMT

Thank you for this response. I would like to request if there can be a visual aide to support the Sam's Club direction? This would assist in ensuring the provided content is accurate.

Thank you...

Re: Sam's Club IDM Setup for Pack Products

jcharles — Fri, 12 Aug 2022 14:14:38 GMT

Eric,

You are looking for documentation on how to link them in the manner Sam's requested? We do have the following video that reviews how to build a hierarchy in Item Management.

Item Management Video: How to Link Items to Creat... - 1WorldSync Customer Community

Re: Sam's Club IDM Setup for Pack Products

EricGinsburgSaz — Fri, 12 Aug 2022 14:36:37 GMT

Additionally, when Sam's Club is advising remove is this expectation done in the GDSN setup or in the Sam's Club IDM system?

Re: Sam's Club IDM Setup for Pack Products

jcharles — Mon, 15 Aug 2022 12:58:56 GMT

Eric,

GS1US.org has the best references for building GTIN and their hierarchies. I recommend reviewing the GS1US website for standards regarding GTIN..

https://www.gs1.org/standards/id-keys/gtin

Re: Sam's Club IDM Setup for Pack Products

EricGinsburgSaz — Tue, 16 Aug 2022 12:41:16 GMT

Thank you for the provided information and response.