topic System Error in Ask A Question for Release Updates

System Error

brewarner — Wed, 16 Nov 2022 16:16:31 GMT

The system is giving error out time while trying to create a new item, submit an item, ect. Within 20 mins I got kicked out 6 times. This is making it impossible to enter 39+ items. Any update on this? Ive reached out multiple times via email and phone and no update.

Re: System Error

CommunityJedi22 — Wed, 16 Nov 2022 16:25:16 GMT

Hello @brewarner and thank you for reaching out. Our tech teams are working through an issue in the Product Introduction environment that is forcing customers of the tool after login. Please subscribe to this area so you can see real-time notifications of incidents and posts updating the status. Here is the current post for the PI Issues. Click HERE to see how to subscribe to different areas. I apologize for the issues and assure you our tech teams are working through this. Please let me know if you have any other questions.

Re: System Error

CommunityJedi22 — Wed, 16 Nov 2022 16:58:07 GMT

@brewarner can you confirm that the issue you reported above was happening today as well? We applied updates last evening and want to confirm whether you are seeing this today.