topic Kroger VIP Images in Ask PI Only VIP Questions

Kroger VIP Images

DanielleTackett — Tue, 25 Oct 2022 21:06:55 GMT

My item has not been accepted in Kroger VIP due to the images facing the wrong direction. I can add an image that faces the right direction, but I cannot seem to remove the ones that are facing the wrong direction because those are in Item Management. I do not want to remove them from Item Management, but I do want to remove them from Kroger VIP. Does anyone know how to do this?

Re: Kroger VIP Images

jcharles — Wed, 26 Oct 2022 14:25:43 GMT

Danielle,

Hello and Welcome back!!

If you could share the GTIN number, I would be happy to see if I can see our issue?

Re: Kroger VIP Images

Mal10snoop — Wed, 26 Oct 2022 15:54:24 GMT

Hi DANIELLE: IF YOU JUST WANT TO DELETE THE IMAGE FROM KROGER GO TO THE EACH LEVEL. CLICK ON THE IMAGE AND REMOVE THE IMAGE SOURCE, IMAGE FACING AND IMAGE BACKGROUND. NOTHING SHOULD BE FILLED IN IF YOU WANT TO GET RID OF THE IMAGE. HIT SAVE. LET ME KNOW IF IT WORKED.