https://community.1worldsync.com/t5/Ask-PI-Only-VIP-Questions/Missing-Data-for-Attriutes-in-WorldSync-PI-VIP/m-p/17992#M277 <P><SPAN>Hello <a href="https://community.1worldsync.com/t5/user/viewprofilepage/user-id/412">@ATsatchell</a>&nbsp;, thank you for utilizing our customer community.</SPAN></P> <P>I have reviewed your request and, to be able to populate information on that row of attributes in Product Introduction for Kroger, there must be an item designated as the Consumer Unit. Without this designation, the option will not be available.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Theo_0-1746719504784.png" style="width: 400px;"><img src="https://community.1worldsync.com/t5/image/serverpage/image-id/5120i461195C653781FD4/image-size/medium?v=v2&amp;px=400" role="button" title="Theo_0-1746719504784.png" alt="Theo_0-1746719504784.png" /></span></P> <P>Please make sure to mark the "Consumer Unit Indicator" as "True" in Item Management, on the item that is intended to be sold to the consumer, in order to correct this issue.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Theo_1-1746720017298.png" style="width: 400px;"><img src="https://community.1worldsync.com/t5/image/serverpage/image-id/5121iC2E8D03BEB23F968/image-size/medium?v=v2&amp;px=400" role="button" title="Theo_1-1746720017298.png" alt="Theo_1-1746720017298.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 08 May 2025 16:00:30 GMT Theo 2025-05-08T16:00:30Z https://community.1worldsync.com/t5/Ask-PI-Only-VIP-Questions/Missing-Data-for-Attriutes-in-WorldSync-PI-VIP/m-p/17989#M276 <P>Good morning,</P> <P>When attempting to top off in Product Introduction for Kroger, the below section on the Hierarchy Page for GTIN&nbsp;<SPAN>10011110660678</SPAN> is blank, although the attributes were populated in Item Management during publication.&nbsp; The attributes are greyed out not allowing the user to populate manually in PI/VIP.&nbsp; Why is this happening and what is the solution to address this?&nbsp;&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ATsatchell_1-1746718024598.png" style="width: 400px;"><img src="https://community.1worldsync.com/t5/image/serverpage/image-id/5119i1C81A47C0DBEEAB2/image-size/medium?v=v2&amp;px=400" role="button" title="ATsatchell_1-1746718024598.png" alt="ATsatchell_1-1746718024598.png" /></span></P> <P>&nbsp;</P> Thu, 08 May 2025 15:37:16 GMT https://community.1worldsync.com/t5/Ask-PI-Only-VIP-Questions/Missing-Data-for-Attriutes-in-WorldSync-PI-VIP/m-p/17989#M276 ATsatchell 2025-05-08T15:37:16Z https://community.1worldsync.com/t5/Ask-PI-Only-VIP-Questions/Missing-Data-for-Attriutes-in-WorldSync-PI-VIP/m-p/17992#M277 <P><SPAN>Hello <a href="https://community.1worldsync.com/t5/user/viewprofilepage/user-id/412">@ATsatchell</a>&nbsp;, thank you for utilizing our customer community.</SPAN></P> <P>I have reviewed your request and, to be able to populate information on that row of attributes in Product Introduction for Kroger, there must be an item designated as the Consumer Unit. Without this designation, the option will not be available.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Theo_0-1746719504784.png" style="width: 400px;"><img src="https://community.1worldsync.com/t5/image/serverpage/image-id/5120i461195C653781FD4/image-size/medium?v=v2&amp;px=400" role="button" title="Theo_0-1746719504784.png" alt="Theo_0-1746719504784.png" /></span></P> <P>Please make sure to mark the "Consumer Unit Indicator" as "True" in Item Management, on the item that is intended to be sold to the consumer, in order to correct this issue.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Theo_1-1746720017298.png" style="width: 400px;"><img src="https://community.1worldsync.com/t5/image/serverpage/image-id/5121iC2E8D03BEB23F968/image-size/medium?v=v2&amp;px=400" role="button" title="Theo_1-1746720017298.png" alt="Theo_1-1746720017298.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 08 May 2025 16:00:30 GMT https://community.1worldsync.com/t5/Ask-PI-Only-VIP-Questions/Missing-Data-for-Attriutes-in-WorldSync-PI-VIP/m-p/17992#M277 Theo 2025-05-08T16:00:30Z