topic Re: New product in Ask PI Only VIP Questions

New product

Norb — Mon, 17 Feb 2025 19:42:14 GMT

Hi,

I get the following error code when validating.

Product Introduction Error Messages

Error Key Code

Error Message

KR16334

When Kroger Item Submission Reason Code and Temperature Controlled are populated, both Temperature Qualifier Code "Trade Item is in transport to the distribution center" AND "Trade Item is being stored or handled" must be specified along with their corresponding Minimum and Maximum Temperatures. Item (00882465000210)

What am I missing, as I have minimum & maximum temps specified and "trade item is being stored or handled". However the dropdown does NOT allow me to add more than ONE qualifier as suggested in the above error message

Re: New product

Val — Mon, 17 Feb 2025 19:54:28 GMT

Hello @Norb, welcome to the customer community. Thanks for reaching out.

You can add a new Temperature Qualifier Code with Kroger's requested value by following the steps below:

The order of the Temperature Qualifer Codes is not important for Kroger, but both Trade Item is in transport to the distribution center and Trade Item is being stored or handled must be added at the same time, please, otherwise the item will not validate successfully.

Here is also a link to an article with more details for Kroger for you: Kroger Temperature Qualifier Code - KR16334

Please let us know of this helped or if there is anything else we may help with for this request. Thank you and have a wonderful day!