Kroger VIP - Nutrition

patricio55 — Wed, 22 May 2024 18:48:42 GMT

Hello - I've getting some GTINs sent back to me and the messages are stating that the nutritional information is not complete (says to fill out calories, total fat, etc...). The strange thing is that when I click into the consumer unit level items, it does in fact show that these are already provided. In the past, I was also able to manually enter the nutritional data, but now it appears that I can no longer edit these fields. I currently do not have access to IM to make manual edits (as we are on the European platform (formally Atrify)).

Is there a way that this can be corrected? Also, is there a way to manually update fields that once had edit capabilities?

Re: Kroger VIP - Nutrition

jcharles — Wed, 22 May 2024 19:36:21 GMT

@patricio55

Welcome back to our online community!

Kroger has specific requirements which are detailed in the link below.

https://community.1worldsync.com/t5/Troubleshooting-Attribute/Kroger-VIP-Nutrifacts-Calories-Total-Fat-Sodium-Total/ta-p/15

I have also provided a link that will review how to load nutrients for Kroger.

https://community.1worldsync.com/t5/Troubleshooting-Attribute/How-to-add-nutritional-data-in-Kroger-PI-VIP/ta-p/9353

You will need access to the GTIN on your Atrify platform. The nutrients are hard coded and can only be added by your data pool.

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Kroger VIP - Nutrition

Re: Kroger VIP - Nutrition