topic Re: Submit repeat item in Ask PI Only VIP Questions

Submit repeat item

maggiewong — Tue, 12 Dec 2023 09:18:00 GMT

How can we submit an item for this year which has been submitted last year?

It looks like we cannot use the same GTIN this year....

Re: Submit repeat item

BigBuford — Tue, 12 Dec 2023 13:49:00 GMT

Hello,

Once a GTIN is created you cannot use the same GTIN. However, since the item is already created in Product Introduction for Kroger and previously submitted there is no need to recreate the item you would simply just resubmit the item. Before, resubmitting if anything has changed on the GTIN you would make the correction and submit the item again. Please note that if the weight changes by 20 percent this is when you will need to pullback the GTIN and recreate the item using a different GTIN.

Thanks!

Re: Submit repeat item

maggiewong — Thu, 14 Dec 2023 10:50:31 GMT

Hi,

We tried to submit the item with a different GTIN and i have no idea how to process (see attached screrenshot)...........

Re: Submit repeat item

BigBuford — Thu, 14 Dec 2023 13:55:05 GMT

Hello,

You are receiving this error message due to the link already being present. To verify if a link has created successfully please go to "Products" > "Entered Items" > select the box next to the GTIN> "View Product Configuration" > "Take Action". Using GTIN 24052348009658 as an example I've attached a screenshot below.

I've also attached an additional link to our Kroger Non-GDSN Training Tutorials.

Thanks!

https://community.1worldsync.com/t5/Kroger-Training/ct-p/KrogerTrainingOffering