topic Re: Item Net and Gross Weight Issues in Ask A Question for Lowe's

Item Net and Gross Weight Issues

masonboedeker — Thu, 14 Dec 2023 19:10:04 GMT

Hey Community,

I am in search of help as one of my items that I am trying to publish is getting a error message saying that the net weight needs to be greater than or Equal too Child item which it is and also that the Gross weight needs to be 96% or more of the child item as well which the item is that I know of.

Can you check the item that I have provided below and see why this is not working as I have tried to change weights to align with the errors and still have not been able to publish?

GTIN: 10813314018046

Thanks,

Mason

Re: Item Net and Gross Weight Issues

CommunityJedi22 — Thu, 14 Dec 2023 19:13:26 GMT

Hello @masonboedeker and welcome back. Can you take a look at this post we created to see if that helps with this error for you? https://community.1worldsync.com/t5/IM-Knowledge/Dynamic-Assortment-Gross-Weight-Validation-Error/ta-p/160

Re: Item Net and Gross Weight Issues

masonboedeker — Thu, 14 Dec 2023 19:30:03 GMT

Hi,

Thank you for the reference I seem to have found the potential miscommunication in my information that was given and our item had been miss weighed in our Product portfolio and working to fix now! Thank you for the help!