topic Re: Prod Introduction in Ask A Question for McLane

Prod Introduction

desmsea — Fri, 05 Jan 2024 20:08:58 GMT

Hello, do I have a subscription for product introduction with McLane?

Re: Prod Introduction

Julie — Fri, 05 Jan 2024 20:15:15 GMT

Hello @desmsea and thanks for reaching out through our Community!

I have reviewed you account and your company has access to Product Introduction for McLane. I've attached below the McLane Knowledge Base Articles that will help you navigate on what is needed for them:

https://community.1worldsync.com/t5/Knowledge-Articles/tkb-p/McLaneKnowledgeBase

Re: Prod Introduction

desmsea — Fri, 05 Jan 2024 20:20:07 GMT

Can you Clarify what GLN is tied to it, we need it associated with 0095829000003

Re: Prod Introduction

Julie — Fri, 05 Jan 2024 20:32:16 GMT

I've verified and that is indeed the GLN that is tied to the McLane subscription. I checked your user as well and see you also have access to it. Please let me know if I can help with anything else, thank you.

Re: Prod Introduction

Beckey — Fri, 05 Jan 2024 21:58:38 GMT

Items are going into historical instead of ready to list. Sean please provide some GTIN's.

Re: Prod Introduction

desmsea — Fri, 05 Jan 2024 22:02:17 GMT

10083967455141 - today

10083967455134 12/28

Re: Prod Introduction

desmsea — Mon, 08 Jan 2024 14:04:40 GMT

Hello Julie can you please help us? McLane is expecting these items to come through for UIN creation.

Re: Prod Introduction

Julie — Mon, 08 Jan 2024 14:47:20 GMT

Hello @desmsea, it would be my pleasure!

Can you please go to Item Management and republish your items as New from Manage Publications? As your company did not have a handshake in place your items were going to Historical, I've reached out internally to resolve this and you should be able to republish without any issues.

I've attached an article going through the reasons why a publication would go to Historical: https://community.1worldsync.com/t5/Knowledge-Articles/Item-in-Historical-Status-in-McLane-PI/ta-p/5

Please let me know if that worked or if there is anything else I can help with. Thank you!