topic Subscriptions in Ask A Question for McLane

Subscriptions

JRB — Thu, 28 Dec 2023 21:13:56 GMT

How do you have a subscription added to publish to McLane PI once Trading Partner form has been completed. How long does it take to get processed?

Re: Subscriptions

Montavio — Thu, 28 Dec 2023 21:30:01 GMT

Hi @JRB, thanks for reaching out! You would need to reach out to your Sales Rep directly to request an upgrade to your contract. If you are not aware of your Sales Rep's contact information, please reach out to customersuccess@1worldsync.com.

Let us know if you need anything else!

Re: Subscriptions

JRB — Thu, 28 Dec 2023 21:33:46 GMT

Does this apply if we are already using PI for Kroger and Albertsons?

Re: Subscriptions

Montavio — Thu, 28 Dec 2023 21:38:32 GMT

@JRB, yes. You would still need to reach out to add McLane to your current contract.

Thanks!